Experiencing Technical Difficulties (resonant) wrote,
Experiencing Technical Difficulties

WTF Chapters-Indigo?

When buying books for myself, I go to local brick-and-mortor independent stores. However, I wanted to send a book as a gift to someone in another province, and so went to the Chapters-Indigo website.

My order was large enough to qualify for free shipping. However, if I selected the free shipping option, my order would be held until after Christmas and delivered by January 12, 2015. More than six weeks after placing the order - long enough to walk there and back. To have the items delivered sometime in the next 25 days, I had to pay $35 for premium shipping.
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